Terms & Conditions
By signing up to a membership you agree to the terms set out in this document.
DEFINITIONS
Membership Agreement: Your Membership Agreement as appended to these Conditions.
Contract: Your Membership Agreement and these Terms and Conditions.
Membership Fees: The charges payable for your category of membership as set out in your Contract Term.
Contract Term: The minimum duration of the agreement.
Services: The Contract entitlement for usage of our facilities. We/us/our: Parkour Generations
Customer: You
Working Days: Monday through Sunday, inclusive
2. APPLICATION OF CONDITIONS AND OUR OBLIGATIONS
Company Address: Parkour Generations, GO3, Import Building, 2 Clove Crescent, London, E14 2BE, UK
School Etiquette: Our behaviour standards for students and parents required in the London Parkour School. These are on display within the School and on the website.
2.1 These Conditions, which should be read before signing up to any of the memberships that we provide. This will not change your statutory rights.
2.2 Parkour Generations reserves the right to change minor points on the Contract. This will not change your statutory rights.
2.3 We shall use reasonable endeavours to provide the Services but you acknowledge that our ability to provide the Services may be affected by circumstances beyond our control.
2.4 Time shall not be of the essence for our performance of the Services under the Contract.
3. COMMENCEMENT, CONTRACT TERM AND CONTINUOUS MEMBERSHIP
3.1 The Contract shall commence on the date of purchase and shall continue in force for the Contract Term.
4. MEMBERSHIP FEES
4.1 For all memberships and custom payments, payments will be charged automatically on the first of each month. No contract, no joining fees, cancel with one month's notice.
4.2 Your credit card will be securely stored in our system for the duration of the membership.
4.3 You may elect to upgrade your membership any time during the Contract Term by emailing kids@parkourgenerations.com. You will be upgraded with immediate effect or from the 1st of next month, according to your preference. If upgrading within a month, you will be charged a custom charge for the pro rata for the remainder of the month. This will be billed on your next direct debit run.
4.4 You are unable to transfer your membership to another person.
4.5 You are unable to downgrade your membership during the Contract Term, unless it is deemed necessary by an Owner in accordance with 7.4A.
4.6 School is closed for one week at Christmas which has already been prorated into the membership cost.
5. MEMBERSHIP ENTITLEMENTS
5.1 As a member of the London Parkour School you are entitled to attend the number of weekly class sessions outlined in the membership. These class sessions cannot be carried over to following weeks, and sessions not used within the week are lost.
5.2 The membership fee will entitle the purchaser to a partial or complete discount on events/classes offered by the business. Some classes/events may be excluded from this membership. Unless otherwise noted, this membership is non-transferable.
5.3 Your existing membership price may increase with inflation at most once per year. If you choose to cancel your membership after the Contract Term and then decide to rejoin, you will be asked to pay the new membership prices.
6. TERMINATION BY PARKOUR GENERATIONS
6.1 Without prejudice to any other rights or remedies which the parties may have, we may terminate the Contract immediately on giving notice to you: (i) If you fail to pay any amount due under the Contract on the due date for payment and such sum remains in default not less than 28 days after you being notified in writing to make such payment. (ii) If you commit a material breach of the Contract, School Etiquette and Conduct as referred to in Clause 10. (iii) For any other reason that we consider in our absolute discretion warrants termination of the Contract, which may be immediate in which case any payment made for the month shall be refunded but not otherwise. There are no refunds for membership fees, and Parkour Generations will not prorate a cancelled membership.
7. TERMINATION OF THE MEMBERSHIP CONTRACT BY THE CUSTOMER
7.A DURING THE CONTRACT TERM
7.1A Members may cancel memberships by notifying Parkour Generations of their wish to cancel in writing to the email address: contact@parkourgenerations.com.
7.2A There are no refunds for membership fees and Parkour Generations will not prorate a cancelled membership.
7.2B If you wish to cancel the Contract you must give us notice by sending your request to cancel in writing to the email address mentioned above (contact@parkourgenerations.com). Notice will have been deemed to be given from the date your request to cancel has been received, if accepted. Acceptance is deemed once you have received confirmation of cancellation of your membership from us
7.3A All memberships can be cancelled with 30 days notice. There are no refunds for paid membership fees, and no refunds will be issued for partial months.
7.4A You have a period of 7 working days from the date of purchase in which to cancel your membership (Seven Day Right of Rescission). This right to cancel will cease once you use any of our services, or the period of 7 working days has elapsed, whichever is earlier.
8. MEMBERSHIP HOLD POLICY
8.1 Members may put their membership on hold for one calendar month up to three times a year.
8.2 Notice of hold must be given to Parkour Generations in email form before the billing date of the membership to be frozen. Members will not be billed for membership during frozen months.
8.3 Billing will resume automatically upon the end of membership hold.
9. REFURBISHMENT AND REPAIR
9.1 You acknowledge that it may be necessary for us to close parts of, or the whole gym from time to time to carry out refurbishments or repairs and that this may disrupt our provision of the Services and agree that any such disruption shall not constitute a material breach of the Contract.
9.2 Parkour Generations will endeavour to ensure that no material changes are made to your agreement. However, in the event material changes are made you will be notified.
10. LONDON PARKOUR SCHOOL ETIQUETTE AND CONDUCT
10.1 You agree to be bound by and observe the School Etiquette and acknowledge that we may amend this at any time and at our discretion.
10.2 You will not under any circumstances abuse the facility or equipment at the School or Parkour Generations employees or any other member or you will pay for any damage to our property.
10.3 Parkour Generations is committed to the health, safety, and welfare of each of its members and staff and will not tolerate unreasonable, threatening, obscene, harassing, indecent, or illegal behaviour. Parkour Generations has the right to judge behaviour and respond accordingly. This right includes, but is not limited to, termination of membership of any member engaging in unacceptable behaviour.
10.4 Not all rules and regulations are listed in this agreement. Parkour Generations reserves the rights to add, change or remove rules, conditions of membership, opening and closing hours, and all services and facilities offered by Parkour Generations.
10.5 When a member brings a guest/family member into the School, the member will be fully liable and responsible for the actions and behaviour of that guest/family member.
11. LIMITATION OF LIABILITY YOUR ATTENTION IS PARTICULARLY DRAWN TO THIS CONDITION
11.1 This condition sets out our entire financial liability (including any liability for the acts or omissions of employees, agents, consultants, and Subcontractors) to you in respect of (i) Any breach of the Contract.
(ii) Any use made of the Services. (iii) Any representation statement or tortuous act or omission (including negligence) arising under or in connection with the Contract.
11.2 All warranties, conditions and other terms implied by statute or common law are, to the fullest extent permitted by law, excluded from the Contract.
11.3 We shall not be liable for any Services offered by any third parties including Personal Trainers who are self-employed.
11.4 Nothing in these Conditions limits or excludes our liability: (i) For death or personal injury resulting from negligence. (ii) For any damage or liability you incur as a result of fraud or fraudulent misrepresentation.
11.5 Subject to the other provisions of this clause, we shall not be liable for any special, indirect, consequential or pure economic loss, costs, damages, charges or expenses.
11.6 Subject to the other provisions of this clause, our total liability in Contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise arising in connection with the performance, or contemplated performance, of the Contract, shall be limited to the charges that you have paid to us in the 12 month period preceding the date of the act or omission query giving rise to the claim.
11.7 Every occasion the School is used, Parkour Generations, its employees, agents and subcontractors will not be liable for any loss, damage or theft of any property brought onto any of our premises either secured or not secured in a locker.
11.8 The above limitations do not exclude the right of the member to recover any appropriate loss under the law having regard to the Unfair Contract terms Act 1977 and/or the Unfair Contract terms in Consumer Contracts Regulations 1999 or other relevant consumer legislation or at common law.
12 REFUNDS
Refund policy: Due to the logistics involved with organising and hosting workshops/events, there is a strict no-refund policy unless the workshop/event has been cancelled. Registered candidates that have a valid reason (medical or personal emergency) can contact the organiser with at least 1 weeks notice to have their registration transferred to another workshop/event of equal or less value (minus a £10 administrative fee) or pay the difference to upgrade to a workshop/event of higher value (minus a £10 administrative fee).
Members of Parkour Generations London that have a valid reason (medical or personal emergency) can contact the organiser with at least 24 hours notice to have their registration transferred to another workshop/event of equal or less value (minus a £10 administrative fee) or pay the difference to upgrade to a workshop/event of higher value (minus a £10 administrative fee).
13 LATE PICK-UPS
Late pick-ups will be recorded by the coaches on site. From a third offence onwards parents will be charged £10 after 15 minutes have passed since the class end time and an extra £5 for every 5 minutes thereafter. This is to cover the cost of the coaches time sitting the child whilst waiting. If a parent is more than an hour late with no contact then the police will be contacted for safeguarding purposes.